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Chrysler, Volvo, Maserati and Audi at the bottom of the quality table; Amazing JD Power Results 2022

کراسیلر، ولوو، مزراتی و آئودی در قعر جدول کیفیت؛ نتایج شگفت انگیز جی دی پاور 2022

Primary quality research (Initial Quality Study or IQS for short) is one of the most important research conducted by JD Power Institute. This research has entered its 36th year this year and, as you can guess, in it Basic quality And the level of customer satisfaction with new cars is measured. A very interesting point is that this year’s points drop has done. Of course, this means Reducing the quality of new cars not, but factors such as low inventory, high price, Remove options And some equipment is involved. In any case, this year’s brand Buick has reached the first rank.

In the IQS research, the satisfaction level of buyers in 9 categories will be evaluated. These categories are features, controls and displays (all three are in the same category), driver assistance systems, powertrain, seats, air conditioning, infotainment, exterior design, interior design, and driving experience. These categories include a total of 223 different questions.

Answers obtained from customers, in the form of indicators The number of problems per hundred vehicles (PP100) is classified. It is clear that the lower the number of this index, the less problems and defects and the higher the quality or satisfaction.

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In this year’s assessment, the average PP100 index is calculated as 180. In other words, in general, in every hundred new cars sold in America (regardless of brand) 180 problems There is. This figure is the highest average in the 36-year history of IQS research and compared to the previous year’s research 11 percent Increased.

Although the average PP100 index has grown significantly, some automakers have performed better in the meantime. At the beginning, we mentioned that this year’s brand Buick with 139 points is the leader After this brand, Dodge, Chevrolet, Genesis and Kia have taken the second to fifth positions respectively. Lexus, GMC, Cadillac, BMW and Ford ranked sixth to tenth. As you can see, among the top ten brands, four brands belong to the group General Motors belongs to. On the other side of the table and at the end, the names of brands such as Volkswagen, Audi, Maserati, Volvo and Chrysler can be seen.

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But among the various models, this Chevrolet Corvette is at the top. In the small car class, Hyundai Accent It has achieved the first rank in the class of compact passenger cars Kia Forte or the same serato is the leader In the class of medium-sized rides Chevrolet Malibu Leaving aside all competitors, in the class of large luxury cars BMW 7 series It has the highest quality and satisfaction.

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BMW shines in the class of small and compact luxury SUVs with two models X1 and X3 It has reached the first place. Cadillac also with XT6 and Escalade It has conquered two classes of medium and large SUVs. Nissan Murano, Chevrolet Equinox And Tahoe are other winners in different classes of SUVs. Although Buick is at the top in terms of brand, only its Encore GX model managed to receive the title in IQS 2022 evaluation.

Primary quality research

In the minivan section, Honda Odyssey has won this year’s IQS evaluation, and in the light and heavy pickup section, Chevrolet Silverado has also won. In the class of mid-size pickups, Ford Ranger has overcome all competitors.

Primary quality research

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