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Hyundai unveils customer service robot for auto shows

Hyundai unveils customer service robot for auto shows

We are witnessing the development of robots day by day, and now the Korean company Hyundai has unveiled a new customer service robot called “DAL-e” which is used in car shows and helps customers by using artificial intelligence.

This New robot In addition to high performance, it also has an attractive design. The DAL-e was recently unveiled at a Hyundai Auto Show in Seoul and is being used on a trial basis at the show. According to the Koreans, one of the reasons for the development of such a robot is to meet the needs of customers to reduce the desire for human communication due to the spread of corona.

DAL-e stands for “Guidance, Assistance and Experience Transfer” and uses advanced artificial intelligence to establish a friendly relationship with people. The robot has face recognition capabilities as well as a language comprehension platform that allows it to communicate with potential customers.

According to Hyundai, the robot can detect not using a mask, and if a customer enters the show without a mask, he advises him to use a mask. The Koreans point out that the robot-like design and shortness of the robot, along with their physical and emotional features, increase the attractiveness of welcoming customers.

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Thanks to the use of 4 wheels, Hyundai robot can move in all directions and accompany potential customers in the exhibition. At the top of the DAL-e head is a touch screen with which you can get more information about cars, and of course it is possible to connect the robot wirelessly to large screens.

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DAL-e asks customers to take a selfie with it, which increases its attractiveness. If successful in Seoul, the DAL-e will make its way to other Hyundai and Kia showrooms, and more people will be familiar with it.

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