We are witnessing the development of robots day by day, and now the Korean company Hyundai has unveiled a new customer service robot called “DAL-e” which is used in car shows and helps customers by using artificial intelligence.
This New robot In addition to high performance, it also has an attractive design. The DAL-e was recently unveiled at a Hyundai Auto Show in Seoul and is being used on a trial basis at the show. According to the Koreans, one of the reasons for the development of such a robot is to meet the needs of customers to reduce the desire for human communication due to the spread of corona.
DAL-e stands for “Guidance, Assistance and Experience Transfer” and uses advanced artificial intelligence to establish a friendly relationship with people. The robot has face recognition capabilities as well as a language comprehension platform that allows it to communicate with potential customers.
According to Hyundai, the robot can detect not using a mask, and if a customer enters the show without a mask, he advises him to use a mask. The Koreans point out that the robot-like design and shortness of the robot, along with their physical and emotional features, increase the attractiveness of welcoming customers.
Thanks to the use of 4 wheels, Hyundai robot can move in all directions and accompany potential customers in the exhibition. At the top of the DAL-e head is a touch screen with which you can get more information about cars, and of course it is possible to connect the robot wirelessly to large screens.
DAL-e asks customers to take a selfie with it, which increases its attractiveness. If successful in Seoul, the DAL-e will make its way to other Hyundai and Kia showrooms, and more people will be familiar with it.
