The year 2020, with the outbreak of the Corona virus, led organizations to turn to “telecommuting” regardless of their workplace capabilities. This change of approach was easy for some industries, but others were unfamiliar with the approach, which caused them many problems.
Statistics and data of one year of telecommuting of employees show that this method of work has had positive results. According to statistics, most employees while working from home, in addition to being satisfied with the flexibility of the system, have also benefited more.
This has led some organizations to decide to continue telecommuting in 2021 and beyond. However, some industries are still struggling with telecommuting and are eager to return to the same system to improve their culture, collaboration, and ability to trade with customers.
Regardless of the particular industry, telecommuting has sometimes created new challenges for employees, including burnout, overwork, and overcrowding (especially for families with children).
With the arrival of 2021 and the distribution of the Corona vaccine, many people will be vaccinated in the first half of the year. However, it will be a huge dilemma for organizations and companies when and how to return to their former ways of working. Three main points affect this great dilemma:
Companies have invested heavily in capabilities and infrastructure to provide a decent work environment for their employees. These investments include equipping their home offices and providing some kind of access to ensure they work from home. Therefore, considering the continuation of the telecommuting process and the performance of work by employees, their support is essential.
Companies that do not invest in these technologies will run the risk of falling behind. Another issue that needs to be addressed is employee productivity. To stay at the forefront of technology, organizations must find ways to maintain the productivity of their telecommuting and in-person employees.
Many organizations invested heavily in providing some entertainment programs to their employees at work before the outbreak of the coronavirus. The programs included gyms, game rooms, and other facilities that allowed employees to relax at work. These facilities and benefits, which are often considered as one of the main incentives for companies to find new talent, have been less used in the past year with telecommuting. However, the question arises that if employees continue to work remotely, this culture of organizations will disappear? It should be noted that the lack of face-to-face meetings can have a negative impact on employees’ morale and their overall feeling about the organization.
Flexibility versus cooperation
Organizations and companies that have succeeded in choosing their way of working in 2021 must also optimize the balance between cooperation and flexibility. One way to do this is to determine the appropriate and timely moments to use the offices. In fact, in this hybrid model, employees will only be present in offices at reasonable times, and their work has the flexibility to be telecommuted if needed. Identifying the opportunities that make employees present at work may depend on the organization, the type of work, and the team itself, but the overall goal of using offices will be to foster collaboration and creativity.
As difficult as it was for businesses in 2020, the decision to change the way things were done at the time was quite clear. Since having communities in the workplace was a major risk to employee health, telecommuting was the only rational option available. The vaccination process is now in full swing, and organizations need to tailor their work to the needs and preferences of their employees, while ensuring that there is an optimal environment for their business activities.