The KrisFix YouTube page belongs to a professional graphic card repair center in Germany. This YouTube page in its latest video from Sudden increase in failure Among Radeon RX 6800/6900 graphics cards, AMD has announced.
48 RX 6800/6900 graphics cards with the same failure!
As KrisFix announced, recently 60 graphics cards from the Radeon RX 6800/6900 series have been delivered to this repair center, of which 48 graphics cards had the same problem; A defect that cannot be repaired and has made this graphics card unusable.
All 48 graphics cards we discussed were referred to the KrisFix store in the last three weeks. KrisFix interviewed the owners of these cards in a questionnaire and it seems that the owners of the cards have not done anything special and different with their cards in recent weeks, except for updating the driver.
As it turns out, whether or not this problem occurs has nothing to do with what kind of work is being done with the card (gaming or streaming normal content) or how much stress is put on the card. All 48 affected cards share the version of the driver installed on them, which is the latest available driver for Radeon RX 6000 graphics cards and was released in early December. Since then, AMD has only released drivers for RX 7900 graphics cards, and the new AMD driver update for the rest of the company’s cards is expected to be available this month.
After opening the cards and performing related tests, KrisFix found that in all 48 of the graphics card devices we discussed, there was a short circuit between the chips and the memory controller and ground. This problem means permanent damage to the GPU cards and cannot be fixed by repair centers, because graphics processors cannot be purchased as spare parts from AMD.
Broken GPU substrate, cause of failure
This problem is a strange problem and KrisFix has published the following images on its Facebook page in continuation of its investigations. As it is clear from these images, the substrate (die) of the graphics processor of all 48 graphics card devices we are discussing is clearly broken. This issue is entirely a hardware issue and has nothing to do with AMD drivers. If this was a driver related issue, there should have been a lot more users around the world facing this issue right after the new driver was released.
AMD is clearly not having a good time. Sales of Ryzen 7000 AM5 processors did not go as well as the red team had hoped, and most users still prefer Intel’s 12th and 13th generation processors, and even the older Ryzen 5000 processors. Keep in mind the problem with the cooling vapor chamber of the reference Radeon RX 7900 graphics cards, and now, it seems that the company is involved in a new adventure with the older Radeon RX 6800/6900 graphics cards. We have to wait and see how AMD reacts to this new problem and what decision it makes.
- AMD started shipping non-X Ryzen 7000 processors
- New box for AMD Ryzen 7000X3D processors – lower Tjmax temperature
- AMD: The RX 7900 XT is the fastest GPU under $900