The volume of e-commerce in Iran in the first half of 1999 reached 639 thousand billion tomans. According to the report of the first half of the e-commerce development center, this figure has increased by about 284% compared to the first six months of 1998. Of this statistic, more than 447 thousand billion Tomans is related to purchases through the Internet portal and more than 191 thousand billion Tomans is related to on-site payment methods.
More than 1.5 billion e-commerce transactions
The country’s e-commerce report for the first six months of this year shows that the value of e-commerce transactions in the first half of this year has increased 8.3 times compared to the same period last year, and this is probably due to the prevalence of the corona and the expansion of online stores.
Along with this growth, it should be said that the amount of each electronic purchase has increased by an average of 153 percent and has now reached 417 thousand tomans, which does not seem far-fetched with the rise in prices of goods.
According to the report, the number of e-commerce transactions in the country is 1.5 billion, which has increased by 52% compared to the previous year. Government purchases through e-commerce The number of government e-commerce transactions has increased by 34%, reaching 151,000 this year.
The people of Tehran have the most symbols
According to the report, the Internet penetration rate also reached 102%, which is a 9% increase over the previous year. Also, the coefficient of smartphones has reached 65% with a 20% increase compared to the previous year. The center also reportedly issued 185,000 electronic signature certificates this year, a 123 percent increase over the previous year.
The center says it currently has 76,000 e-commerce units, an 11 percent increase from 1998.
Businesses in Tehran province are the most recipients of the symbol and received 34297 items. After that, Isfahan province with 5545 cases and Khorasan Razavi with 5208 are the most recipients of this symbol. Ilam province with 21 images also has the least active businesses with this symbol of electronic trust.
Social networks alongside sales sites
More than 81% of these licensed businesses use social media to buy and sell, in addition to their websites. 28% of e-commerce units use mobile applications in addition to websites. In addition to the website, 46% of e-commerce units use messengers to deliver their goods or services.
It goes without saying that according to the statistics of the e-Trust symbol, about 45% of the e-commerce units that have received this symbol have been active for 1 to 4 years until the end of September 1999. 33% of e-commerce units have been operating for less than a year and 22% have been operating for more than 4 years.
According to the report, actors and activists in the field of e-commerce are divided into two categories, of which 29% are related to the sale of goods, 27% are related to service companies and, of course, 24% provide this service to the people simultaneously.
Investing in e-commerce
According to these statistics, 86% of these units use personal investors to develop their business. In addition, 8% of the complexes are funded by accelerators and other private sectors, and 5% are funded by government.
How to send shipments
43% of units use the National Post Company for the logistics of their products, and this shows that more than half of the shipments reach customers from other operators and other ways.
As the center’s micro-reports show, 24% of the items are sent by the company’s own distribution system and 14% by freight companies and the rest by private postal operators.
The e-commerce center handles public complaints, and due to the spread of the corona virus and the increasing desire of people to shop online, in 1999 we saw an increase in the number of complaints and consequently an increase in the number of unanswered complaints and delays in responding during this period. According to the latest report presented in August 1999, the highest volume of complaints (6476) was answered.
The number of complaints received in the first half of 1999, compared to the same period last year, increased by 240%. Due to the growth in the number of complaints received, the ratio of unanswered complaints to the total number of complaints in the first half of 1999 compared to the first half of 1998 has been associated with a growth of 68%.
Age and gender of activists and buyers of the country’s electronic market
In the e-commerce market buyers section, it was announced that 58% are young people and 10% are elderly people. Also, 27% of buyers are middle-aged and 5% are children and adolescents; Also, 50% of buyers are men and 50% are women. In terms of gender segregation, 87% of e-business owners are men and 13% are women. The average age of these people is between 30 and 40 years.