Twitter has announced that it is working on bringing back the #ThereIsHelp banner; A feature that directs users to direct lines to suicide prevention guides and other safety resources when searching for specific content. The return of Twitter’s suicide prevention feature comes after Reuters reported on Friday that Twitter removed the suicide prevention safety tool earlier this week at the behest of Elon Musk.
- The number of views of the tweet appeared on Twitter
- Elon Musk’s silence against the request of 10 million users to withdraw from Twitter
Details of Twitter’s suicide prevention feature
Just after Reuters published its story, Twitter’s head of security, Ella Irwin, confirmed the removal of the tool but said it was temporary. In the continuation of his speech, he announced that we have been repairing and correcting our requests. “They have been temporarily removed while we do this,” he told Reuters. We expect to bring this feature back next week.
On Saturday morning, Elon Musk denied that Twitter had removed the feature. He wrote in a tweet that “our feature is still standing. This is fake news. “Twitter prevents suicide.”
Twitter plans to adopt the approach used by Google, Irwin told Reuters. As the company “does really well with these items in its search results and [ما] In fact, we reflect some of their approaches with the changes we make.”
The disappearance of the #ThereIsHelp banner, even if only momentarily, led to criticism from some Twitter advocates for user safety. Erliani Abdulrahman (a former member of the company’s recently disbanded Trust and Safety Council) told Reuters he found the incident “very disturbing and deeply disturbing”. He also noted that companies typically work on safety features “in parallel,” leaving existing ones in place before replacing them.