WhatsApp announced a reduction in users as its policies changed, and rival messengers such as Telegram and Signal were the main winners. WhatsApp has taken steps to prevent its users from migrating, from advertising in newspapers to a three-month delay in enforcing its policies. Now, in the latest action, these messengers have moved on to stories or status messages.
WhatsApp has nearly 2 billion users worldwide, but has seen a sharp drop in users in recent weeks, losing several million users. In addition, the daily download rate is almost the same as the installation of signal and telegram messengers, which may one day jeopardize the dominance of WhatsApp in this market in the future. In this regard, the messenger has used several stories to reassure users that they are committed to their privacy.
These stories have been exhibited in several countries, including the United States and the United Kingdom. Spokesperson for this messenger In an email Mentioned the existence of incorrect information about the new policies and the recent action to help users:
“There is a lot of misinformation and confusion about our recent update and we want to help everyone understand the facts about how WhatsApp protects our privacy and security. In this regard, in the status tab, we prepare messages for users to access information directly from us. “Our first update reaffirms that WhatsApp will not be able to see your private messages, and of course Facebook will not be able to do so, as the messages are completely encrypted and protected.”
These status messages or stories include messages such as “Our commitment to your privacy is not new” and “WhatsApp is unable to read or listen to your personal conversations due to global encryption.”
To date, these messengers have not been very successful in preventing users from migrating to Telegram or Signal, but they continue to work. Do you think WhatsApp can regain the trust of users and continue to dominate the market without worry?